Refund Policy

Payments are not switched on yet, so there is nothing to refund today. This page describes how refunds will work once the weekly plan goes live, and it is here so you can read it before you decide anything.

The rule

Fourteen days, any reason, full refund. Email hello@example.com from the address you signed up with, and you do not have to explain yourself. We will not ask what went wrong, although we will read it if you tell us.

How to cancel

Cancelling and refunding are different things. Cancelling stops the next weekly charge and takes one tap in the same place you started the plan. You keep access until the end of the week you already paid for. Cancel at any point before the renewal and you will not be charged again.

After the fourteen days

Outside the window we look at it case by case. If the site was broken, or you were charged twice, or you cancelled and it charged you anyway, write to us and we will fix it. If you simply stopped using it, cancel and the charges stop from the next week.

How long a refund takes

We will process it within two business days of your email. After that it depends on your bank, which usually means five to ten days before it shows up.

Chargebacks

Please email us first. A chargeback takes weeks and costs us a fee, and we can refund you the same day. We have never refused a refund inside the window.

Contact

hello@example.com